Terms of service

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Terms & Conditions

Last Updated: June 2026

Welcome to Upaay. These Terms & Conditions govern your use of the Upaay website, mobile application, and all related services. By accessing or using our platform, you agree to comply with these Terms, our Privacy Policy, and our Refund Policy.

If you do not agree with these Terms, please do not use our services.

1. Acceptance of Terms

By accessing, registering, or using the Upaay website or mobile application, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Your continued use of our platform constitutes your acceptance of any future modifications.

2. Changes to Terms

Upaay reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated Terms become effective immediately upon publication on our website. It is your responsibility to review them periodically.

3. About Upaay

Upaay is a digital platform that provides:

  • Astrological consultations

  • Personalized astrology reports

  • Astrology-related articles

  • Phone consultations

  • Video consultations

  • Email consultations

  • Free and premium digital services

Some services are available free of charge, while others require payment.

4. Eligibility

To use paid services, you must:

  • Be at least 18 years old.

  • Be legally capable of entering into a binding agreement under Indian law.

  • Provide accurate and complete registration information.

You are responsible for maintaining the confidentiality of your account credentials.

5. User Responsibilities

By using Upaay, you agree that:

  • All information you provide is accurate.

  • You will comply with all applicable laws.

  • You will not misuse the platform.

  • You will not attempt to hack, reverse engineer, or disrupt our systems.

  • You will not upload viruses, malware, or harmful software.

  • You will not post false, abusive, hateful, defamatory, or illegal content.

  • You will not infringe on the intellectual property rights of others.

  • You will not use the platform for fraudulent or unlawful purposes.

  • You will not send spam or use automated bots without authorization.

Violation of these rules may result in suspension or permanent termination of your account.

6. Payments

Certain services require payment.

By purchasing any paid service, you agree to pay all applicable fees.

Prices may change at any time without prior notice.

Your network provider may separately charge internet or data usage fees.

7. Communications

By registering on Upaay, you agree to receive:

  • Service updates

  • Promotional offers

  • Transaction notifications

  • Customer support communications

You may unsubscribe from promotional communications by contacting us.

8. Service Availability

We strive to provide uninterrupted services; however, we do not guarantee:

  • Continuous availability

  • Error-free operation

  • Uninterrupted access

  • Complete accuracy of all content

Services are provided on a best-effort basis.

9. Intellectual Property

All content available on Upaay, including:

  • Logos

  • Text

  • Graphics

  • Reports

  • Software

  • Images

  • Website design

is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or modified without prior written permission.

10. Disclaimer

Astrological services provided on Upaay are intended for informational and entertainment purposes only.

They should not be considered professional advice regarding:

  • Medical matters

  • Legal matters

  • Financial decisions

  • Mental health

  • Professional counseling

Users should consult qualified professionals before making important decisions.

Upaay does not guarantee the accuracy or outcome of any astrological consultation.

11. Limitation of Liability

Upaay shall not be liable for any:

  • Direct losses

  • Indirect losses

  • Incidental damages

  • Consequential damages

  • Financial losses

  • Personal decisions made based on astrological advice

Your use of the platform is entirely at your own risk.

12. Indemnification

You agree to indemnify and hold harmless Upaay, its directors, employees, affiliates, and partners from any claims, damages, liabilities, or expenses arising from:

  • Your misuse of the platform

  • Your violation of these Terms

  • Your infringement of third-party rights

13. Termination

Upaay reserves the right to suspend or terminate your account immediately if:

  • You violate these Terms.

  • You engage in fraudulent activities.

  • You misuse the platform.

  • You attempt to compromise platform security.

Termination may occur without prior notice.

14. Animal Welfare Policy

Upaay strongly opposes cruelty toward animals.

Any astrologer, consultant, or user found encouraging, promoting, or participating in animal abuse may have their account permanently terminated without payment of pending commissions and may be reported under applicable Indian laws, including the Prevention of Cruelty to Animals Act, 1960.

15. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts in India.

16. Contact Us

If you have any questions, concerns, or complaints regarding these Terms, please contact us:

Phone: +91 9318345767

Email: upaaysearch@gmail.com

We aim to acknowledge complaints within 24 hours and resolve them within 15 working days, wherever reasonably possible.

Acceptance

By accessing or using the Upaay website or mobile application, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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